• Are your pet products handmade?
Yes! All products are handmade with love right here in Atlantic Canada. Because of this, there may occasionally be slight variations in products, but we are always striving to make the highest quality product possible.
• Do you ship worldwide?
We do! Shipping is now $19.99 Flat Rate within Canada, and starts at $25 for anywhere outside of Canada.
• Do you offer custom products?
Yes! We can offer custom sizing on most items, and also pride ourselves on working with customers to help design products to fill accessibility gaps that larger companies may not be able to - things like a hands-free leash system, or an easy close clasp or harness. If you have a specific request, we will certainly do everything we can to help meet your needs, so please don't hesitate to reach out through our Contact form!
• Is there any guarantee on your products?
While every piece gets quality tested before leaving the shop, accidents can happen! We may be able offer local repairs and/or international replacements to items on a case by case basis. Please use our Contact form to reach out to us if you have any questions or concerns.